The Sanitary Nuisance/Premises Complaint Program investigates sanitary nuisances reported by citizens and other government agencies to the Florida Department of Health in Duval County (DOH-Duval). This program investigates sanitary nuisances specifically related to improperly stored and collected garbage, mosquito breeding, and faulty plumbing that results in improperly collected and disposed sewage.

For information or to report unsanitary conditions, please call 904-253-1280 or email us. 

City of Jacksonville Environmental and Compliance Department 

The City of Jacksonville’s Environmental and Compliance Department also addresses certain sanitary and safety issues.

The Environmental Quality Division investigates complaints related to air, odor, noise, surface water, groundwater, underground storage tanks, hazardous wastes, wetlands, and wildlife.

The Municipal Code Compliance Division enforces property maintenance, safety, and zoning codes that address property nuisance, unsafe structures, minimum building standards, zoning, and junk vehicle violations on private property.

You may request a service or notify the City of a problem (such as incidents of pollution) online or report your issue by calling 904-630-CITY (2489).

Restaurants and Grocery Stores 

In Florida, restaurants or grocery stores are not regulated by the Florida Department of Health. If you have a concern or complaint about one of these establishments, you will need to contact the agency that oversees that facility: