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Eligibility Requirements

Contact Us

  •  904-253-1000
  •  

    Mailing Address

    921 N. Davis St. 

    Bldg. A, Suite 251 

    Jacksonville, Florida 32209  

Human Services Counselors help determine which services you are eligible for. Please call 904-253-1000 to schedule an appointment.

Please remember the following for your appointment:
  • If you have Medicaid, please bring your gold Medicaid card with you
  • If you have Medicare coverage, please bring your red, white, and blue Medicare card
  • If you have private insurance, please bring your insurance identification card with you

Public health services are available to all residents and visitors. Citizenship is not required. We do not deny services based on a person’s race, color, sex, disability, religion, sexual orientation or national origin. Services are provided on a sliding fee scale, based on family household income and size. The sliding fee scale is determined by the income for each working immediate family member (husband, wife and children up to age 21 still in school and living at home). Documentation of family income and size may be required. No one will be denied services due to an inability to pay.

Types of income and documentation that may be needed: 

Wages or Salaries

  • Paycheck stubs or wage slips or a signed and dated statement from the employer

Income from Self-Employment

  • Previous year’s income tax statement, or
  • Most recent quarterly income tax statement, or
  • Personal business records

Child Support or Alimony

  • Check stubs, or
  • A computer printout issued by the court of domestic relations, or
  • A court order for child support or alimony (if the payer is complying), or
  • A signed and dated statement from the payer

Unemployment Compensation, or
Worker’s Compensation, or
Social Security, or
Veteran’s Pension, or
Other Pensions or Annuities, or
Dividends and Interests (on savings or bonds)

  • A notice of entitlement from a federal, state or private agency or corporation, or
  • A copy of the benefit check, or
  • A bank statement showing direct deposit of the benefit check, or
  • A bank’s confirmation of direct deposit of the benefit check

Rental Income

  • The previous year’s income tax statement, or
  • Personal business records

Contributions

  • A signed and dated statement from the individual(s) making contributions

No Income

  • A signed and dated statement from the individual(s) providing your support, or
  • A signed and dated letter or referral from a social service agency or institution providing financial or in-kind support