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Duval County COVID-19 Call Center

Contact Us

  •  904-253-1850
  •  

    Mailing Address

    900 University Boulevard North 

    Jacksonville, FL 32211 

     

Hours:

Monday – Friday
8:00 a.m. to 7:00 p.m.

Saturday – Sunday
9:00 a.m. to 5:00 p.m.

After Hours:
24-Hour COVID-19 Line
904-253-1850


doctor on phone

The Florida Department of Health in Duval County is here for you. Call 904-253-1850 to speak with somone at the Department's dedicated COVID-19 Call Center.

Hours:

Monday – Friday
8:00 a.m. to 7:00 p.m.

Saturday – Sunday
9:00 a.m. to 5:00 p.m.

Call after-hours to access the Department’s 24-hr COVID-19 line at 904-253-1850.

Location:

Florida Department of Health in Duval County
515 W 6th Street
Jacksonville, FL 32206

Specific instructions will be given when appointment is made.

Cost:

Free

Criteria:

  • Contacts of COVID-19 confirmed cases that have developed symptoms
  • Patients in long-term care facilities with symptoms
  • Patients 65 years of age and older with chronic health conditions and symptoms
  • Those that have traveled to an area with a high number of COVID-19 confirmed cases that have developed symptoms
  • Disabled with symptoms

Process:

Call 904-253-1850 to speak with a nurse who will conduct a phone assessment. Testing will be scheduled if CDC criteria is met.

Results:

Patients tested by DOH-Duval will be called with test results. Patients seen by any provider in the community that do not have access to their results can call 904-253-1850 to get their results.

  • COVID-19 in Florida
  • COVID-19 Dashboard

Visit the FLorida Health COVID-19 website to find up-to date-information about COVID-19 in Florida. 

Florida Health COVID-19 Website

Find county-specific information on Florida's COVID-19 Data and Surveillance Dashboard.