The Florida Department of Health in Duval County is here for you. Call 904-253-1850 to speak with somone at the Department's dedicated COVID-19 Call Center.

Hours:

Monday – Friday
8:00 a.m. to 7:00 p.m.

Saturday – Sunday
9:00 a.m. to 5:00 p.m.

Call after-hours to access the Department’s 24-hr COVID-19 line at 904-253-1850.

Location:

Florida Department of Health in Duval County
515 W 6th Street
Jacksonville, FL 32206

Specific instructions will be given when appointment is made.

Cost:

Free

Criteria:

• Contacts of COVID-19 confirmed cases that have developed symptoms
• Patients in long-term care facilities with symptoms
• Patients 65 years of age and older with chronic health conditions and symptoms
• Those that have traveled to an area with a high number of COVID-19 confirmed cases that have developed symptoms
• Disabled with symptoms

Process:

Call 904-253-1850 to speak with a nurse who will conduct a phone assessment. Testing will be scheduled if CDC criteria is met.

Results:

Patients tested by DOH-Duval will be called with test results. Patients seen by any provider in the community that do not have access to their results can call 904-253-1850 to get their results.