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The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts.

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Hospital Emergency Room Alternatives Program

Contact Us

  •  904-253-1444

    Mailing Address

    900 University Boulevard North, Suite 604 

    Jacksonville, FL 32211 


Service Locations

Obstetrical (OB) nurse case management and education
Wesconnett Health Services
5150-9 Timuquana Road
Jacksonville, Florida 32210

Service Goals 

The Hospital Emergency Room Alternative Program (HERAP) provides case management for special populations (i.e., pregnant and pediatric patients) and clients with chronic conditions such as high blood pressure, diabetes, and asthma. 

Services Provided 

  • Blood pressure screening
  • Hemoglobin A1C testing (a screening test for diabetes)
  • Outreach/community-based services and educational classes
  • Nurse case management
  • Nutrition education
  • Living Healthy Workshops

Payment Options 

There is no cost to participate in HERAP.